Simply browse our collections, select your desired items, choose your size and color, and add them to your cart. When ready, proceed to checkout where you can enter your shipping details and payment information.
Orders can be modified or cancelled within 2 hours of placement. Please contact our concierge team immediately at concierge@luxenoir.com or call +1 (212) 555-0190.
We offer complimentary standard shipping on all orders over $500. Standard delivery takes 3–7 business days. Express shipping (1–2 days) is available for $25. International shipping to select countries is available at checkout.
Yes, we ship to over 40 countries worldwide. International delivery typically takes 7–14 business days. Import duties and taxes may apply and are the responsibility of the customer.
We accept returns within 30 days of delivery for a full refund. Items must be unworn, unwashed, and in original condition with all tags attached. Sale items are final sale and cannot be returned.
For exchanges, please contact our team with your order number and the item/size you'd like instead. We'll arrange a complimentary return shipping label and prioritize shipping your new item.
Each garment comes with specific care instructions on the label. Generally, we recommend dry cleaning for our cashmere and wool pieces. Silk items should be hand-washed in cold water. Store in breathable garment bags.
Each product page includes a detailed size guide. We recommend measuring yourself and comparing against our size chart for the best fit. Our concierge team is also available for personalized sizing advice.
Still Have Questions?
Our concierge team is here to help you with anything you need.